Account rules and terms you accept

These terms govern your account and your play on Spinchester Casino. Registering an account means you accept them. Breaches can result in closed accounts, forfeited balances and refused withdrawals, and the rules below explain exactly when that applies.

Eligibility

Only individuals aged 18 or over may register. That threshold applies regardless of any different local age of majority. Proof of age is required before you can withdraw and can be requested at any point during your account life. Accounts opened by anyone underage are closed immediately, and all deposits and winnings are forfeited.

The service is not directed at residents of jurisdictions where online gambling is prohibited or where our platform lacks the necessary permissions to operate. Registering from such a jurisdiction, or masking your location through a VPN or similar technology, is grounds for immediate closure and forfeiture. You are responsible for knowing what is legal in the place you live.

Account rules

One account per person, per household, per IP address, per device. Duplicate accounts are closed on discovery. Balances on the duplicates are forfeited. Bonuses associated with them are voided. If we find shared payment methods or coordinated activity between separate accounts, we treat that as duplication as well.

You keep your login credentials secret. Sharing your username, password or two-factor codes with anyone is a breach of these terms, and we do not compensate for losses arising from unauthorised access enabled by your own disclosure. Two-factor authentication is available on the account and we recommend switching it on.

Account details must be accurate at registration and kept accurate afterwards. Providing false information, whether about your name, address, age or country of residence, is treated as fraud. It voids winnings and can trigger reporting to authorities.

Deposits and withdrawals

The minimum deposit is £20 or the equivalent in another supported currency. Payment methods must be registered in your own name. Deposits from third parties are reversed and the funds are not returned to us to redeposit on your behalf. Deposits made using stolen cards, stolen wallets or replaceable Bitcoin transactions are grounds for immediate closure.

Withdrawals require a wagered deposit. At minimum you must play through the deposit once before a withdrawal is processed. Where a deposit is withdrawn without meaningful play, we apply a three-times wagering requirement under anti-money-laundering rules, and processing fees may be deducted.

Standard withdrawal limits are £3,000 per week and £15,000 per month. Progressive jackpot wins are paid in full outside those caps. VIP players may be subject to different limits agreed individually. Withdrawal requests are queued for review by the payments team. Once approved they are released to the payment provider, and the final crediting time depends on the provider.

We can require identity verification before a withdrawal is released. If documents are not supplied within a reasonable period after we ask for them, the withdrawal is held, and if the account is left in that state the balance may be forfeited on closure.

Bonuses

Every bonus offer is limited to one per person, per household, per address, per IP, per device, per payment identifier. Only one bonus can be active on the account at a time. Bonuses do not stack.

The default wagering requirement is 45x the bonus amount unless the specific offer states otherwise. All bonuses are non-sticky. The maximum stake while a bonus is active is £5 per spin or hand. Stakes above that during wagering can result in forfeiture of the bonus and any winnings derived from it.

Slots contribute 100% to wagering unless a specific game is excluded. Table games and roulette contribute 10%. Video poker contributes 20%. Craps contributes 5%. Bonus funds may only be wagered on games listed under the Bonus Wagering category.

Maximum winnings from no-deposit free spins are capped at £50. Maximum winnings from most deposit bonuses are capped at five times the bonus amount, with defined exceptions for welcome, personal VIP and weekly promotions. Requesting a withdrawal before wagering is complete voids the bonus and its winnings.

Players from Sweden are not eligible for any bonus, promotion, VIP reward or comp point exchange on the platform.

Prohibited conduct

The following behaviour ends the account and forfeits the balance. Advantage play designed to exploit bonus mechanics. Coordinated play across multiple accounts. Chargebacks initiated against legitimate deposits. Use of stolen payment methods or identity. Use of software, bots or scripts to place bets. Use of VPNs or other technology to disguise location. Failure to report software or platform errors that produced a benefit to the player.

Dormant accounts

Accounts with no login activity for 90 days are classified as dormant. Dormant accounts can be reactivated on request to support. If the account remains dormant, we reserve the right to close it and to retain the balance in accordance with our internal policy.

Closure

You can close your account by writing to [email protected] with the reason. Closure requests submitted through live chat are not processed and the agent will redirect you to email. Processing takes up to 72 hours. If you wish to self-exclude for gambling harm reasons, tell us so in the request and we will apply the appropriate block.

We can close an account at our discretion for breach of these terms, for regulatory reasons or under legal instruction. Where closure is triggered by a breach on your side, the balance may be withheld.

Liability

We provide the platform on an as-is basis. Nothing in these terms excludes liability that cannot lawfully be excluded, including for death, personal injury caused by our negligence, or fraud. Subject to that, we are not liable for losses arising from software errors, connectivity failures, third-party provider outages, or your own decisions to gamble. Games are provided by third-party suppliers, and disputes over game outcomes are resolved against the supplier’s records.

Winnings paid in error, whether through a software bug, a display glitch or an incorrect payout, are recoverable. Continued play using funds you know were credited in error is treated as bad faith.

Governing law

These terms are governed by the laws of England and Wales. Disputes may be brought before the courts of England and Wales, without prejudice to any statutory right you have to bring proceedings in your country of residence.

Changes

We can amend these terms. Material changes are notified through the platform or by email before they take effect. Continued use of the platform after the effective date of an update indicates acceptance. If you do not accept an update, close the account before it takes effect.

Contact

Questions about these terms should be sent to [email protected]. Include your account username in the message.

https://www.spinchester.com | [email protected]